RCCE Guide for Community Health Workers, Volunteers, and Social Mobilizers

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This Risk Communication and Community Engagement (RCCE) Guide serves as a guide for community health workers (CHWs), volunteers, and social mobilizers in communicating with people on COVID-19 and helping them protect themselves and others from the virus. This guide contains importance of community engagement during health crisis, how to talk to people in the community, how to protect yourself and others while on duty, and key messages that need to be conveyed to the community and to specific audience groups.

Using the guide, Department of Health, in partnership with USAID Breakthrough ACTION, UNICEF, and WHO conducted RCCE online trainings via Zoom to CHWs, volunteers, and social mobilizers.

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    Community Health Worker Knowledge, Attitudes and Practices towards COVID-19: Learnings from an Online Cross-sectional Survey using a Digital Health Platform, UpSCALE, in Mozambique

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    This article discusses a Knowledge, Attitudes, and Practices (KAP) survey concerning Mozambique Community Health Workers’ knowledge of COVID-19 symptoms, transmission routes and appropriate mitigation measures. The results from the survey were used to develop COVID-19 awareness and education materials.

    Source: Community Health Worker Knowledge, Attitudes and Practices towards COVID-19: Learnings from an Online Cross-sectional Survey using a Digital Health Platform, UpSCALE, in Mozambique

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      Critical Observations on and Suggested Ways Forward for Healthcare Communication during COVID-19: pEACH Position Paper

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      This is a position paper that presents observations relating to policy and practice in communication in healthcare related to COVID-19. The authors state that communication in healthcare and COVID-19 have a mutually influential relationship that is informed by policy and has influenced practice. The fast pace at which policies have been developed for and practice has adapted to COVID-19 necessitates critical reflection.

      Evidence-based guidance for communication in healthcare in COVID-19 is central to shaping approaches to public health communication. Evidence-based guidance is also necessary for the challenges faced in communicating with patients, their families, and carers during COVID-19.

      This paper provides a summary of the key areas for development in communication in healthcare during COVID-19. It offers recommendations for improvement and a call to review policies and practice to build resilience and inclusive and equitable responsiveness in communication in healthcare.

      Source: Critical Observations on and Suggested Ways Forward for Healthcare Communication during COVID-19: pEACH Position Paper

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        Aligning best practices and addressing misinformation for optimal infant feeding during the COVID-19 pandemic

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        This brief provides accurate information regarding breastfeeding and COVID-19 and addresses ways for protecting yourself from mis- or disinformation. This brief was published by the COVID-19 and Infant Feeding Working Group (CIF WG) and PATH.

        Source: Aligning best practices and addressing misinformation for optimal infant feeding during the COVID-19 pandemic

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          Misunderstanding Vaccine Side Effects Poses a Problem for Uptake

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          When deciding whether to get vaccines in general, Americans are highly concerned about side effects. Indeed, this concern is one of the most common reasons people report for delaying or refusing vaccination. Even minor side effects, such as swelling and pain at injection sites, often deter people from vaccination.

          This is especially true of parents, who are loath to inflict pain on their children. For the COVID-19 vaccine in particular, fear of side effects is, according to a poll in September 2020, the most common reported reason for potential refusal.

          This article points out that looking at this issue from the lens of behavioral science will aid in understanding how to tackle the problem.

          Source: Misunderstanding Vaccine Side Effects Poses a Problem for Uptake

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            7 Acts of Self-care You Can Practice during a Winter Lockdown

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            This is a report from a survey taken in Britain during its third lockdown. This survey found that 60 percent of Britons are finding it harder to stay positive during this time.

            The authors spoke to psychologists and mental health experts about things one can do if one’s mental wellbeing is being affected by the winter lockdown.

            Source: 7 Acts of Self-care You Can Practice during a Winter Lockdown

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              COVID-19 Vaccination Communication Toolkit

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              This informational guide presents six strategies for immunization coordinators to build vaccine confidence within their health system or clinic.

              It includes tangible actions to promote confidence, communication, and uptake of COVID-19 vaccine, which can help support confidence among providers and patients.

              Source: COVID-19 Vaccination Communication Toolkit

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                Checklist: How to Create Content About the COVID-19 Vaccine

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                Creating content about the COVID-19 vaccines requires a deliberate, well-executed plan. As you begin developing vaccine content at your institution, use our step-by-step checklist to ensure a smooth rollout.

                Anyone can download this free checklist to learn the following:

                • How your content can lower readers’ anxiety and reassure them as they search for vaccine information
                • The most effective ways to reach your unique audience and how to address their concerns
                • Specific questions you’ll need to answer about getting the vaccine at your health system
                • Methods for handling false information on your social channels

                Source: Checklist: How to Create Content About the COVID-19 Vaccine

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                  Long-Term Care Facility Toolkit: Preparing for COVID-19 Vaccination at Your Facility

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                  This toolkit provides long-term care facility (LTCF) administrators and clinical leadership with information and resources to help build vaccine confidence among healthcare personnel (HCP) and residents.

                  The toolkit emphasizes the critical role played by health professionals in providing trusted information and ensuring high COVID-19 vaccination coverage in their facility.

                  Source: Long-Term Care Facility Toolkit: Preparing for COVID-19 Vaccination at Your Facility

                    Views 618

                    Communication Tools in the COVID-19 Era and Beyond which Can Optimise Professional Practice and Patient Care

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                    Following the outbreak of COVID-19, the World Health Organization made a number of recommendations regarding the utilisation of healthcare services. In general, there has been a reduction in elective healthcare services including outpatient clinics, diagnostic services and elective surgery.

                    Inevitably these reductions for all but the most urgent clinical work will have a detrimental impact on patients, and alternative ways of working including the use of telemedicine may help to mitigate this. Similarly, electronic solutions may enable clinicians to maintain inter and intra-professional working in both clinical and academic settings. Implementation of electronic solutions to minimise direct patient contact will be new to many clinicians, and the sheer number of software solutions available and varying functionality may be overwhelming to anyone unfamiliar with ‘virtual communication’.

                    In this article, we will aim to summarise the variety of electronic communication platforms and tools available for clinicians and patients, detailing their utility, pros and cons, and some ‘tips and tricks’ from our experience through our work as an international research collaborative.

                    Source: Communication Tools in the COVID-19 Era and Beyond which Can Optimise Professional Practice and Patient Care

                      Views 466