Rumors and Misinformation

This is a curated collection of tools and materials that can guide and provide examples on how to understand, track, address rumors and misinformation around COVID-19.

June 15, 2021

COVID-19-Related Misinformation on Social Media: A Systematic Review

PrintReports and Studies

This review focuses on misinformation that appeared early in the pandemic. During this phase, little was known about the virus, such as how it spread or how infected people could be treated most effectively.

June 1, 2021

Real-Time Tracking of COVID-19 Rumors Using Community-Based Methods in Côte d’Ivoire

ArticlePrint

Breakthrough ACTION developed a process and technology for systematically collecting, analyzing, and addressing COVID-19 rumors in real-time in Côte d’Ivoire. Rumors were submitted through community-based contributors and collected from callers to the national hotlines and then processed on a cloud-hosted database.

The COVID-19 Infodemic — Applying the Epidemiologic Model to Counter Misinformation

ArticlePrint

The authors of this article believe that, “the intertwining spreads of the [COVID-19] virus and of misinformation and disinformation require an approach to counteracting deceptions and misconceptions that parallels epidemiologic models by focusing on three elements: real-time surveillance, accurate diagnosis, and rapid response.”

May 27, 2021

How to separate true information and misinformation

InfographicsSBC Materials

This poster, produced by Nepal’s National Health Education, Information and Communication Centre, explains how to distinguish true information and misinformation concerning the COVID-19 pandemic. It also has short blurbs on mask wearing, social (physical) distancing, and hand washing.

Do not spread misinformation

InfographicsSBC Materials

This poster, produced by Nepal’s National Health Education, Information and Communication Centre, discourages the public from spreading misinformation about COVID-19. It also has short blurbs on mask wearing, social (physical) distancing, and hand washing.

Avoid COVID-19 Related Misinformation

InfographicsSBC Materials

This poster, produced by Nepal’s National Health Education, Information and Communication Centre, explains why it is disadvantageous to hoard supplies during the COVID-19 pandemic. It also has short blurbs on mask wearing, social (physical) distancing, and hand washing.

Avoid COVID-19 related misinformation II

InfographicsSBC Materials

This poster, produced by Nepal’s National Health Education, Information and Communication Centre, explains how to avoid COVID-19 related misinformation. It also has short blurbs on mask wearing, social (physical) distancing, and hand washing.

May 24, 2021

Infodemics and Infodemiology: A Short History, a Long Future

ArticlePrint

This paper describes the characteristics of an infodemic, which combines an inordinately high volume of information (leading to problems relating to locating the information, storage capacity, ensuring quality, visibility and validity) and rapid output (making it hard to assess its value, manage the gatekeeping process, apply results, track its history, and leading to a waste of effort).

May 18, 2021

Real-Time Rumor Tracking for COVID-19: System Design and Implementation Guide

Guidance DocumentPrint

This document is written for humanitarian or public health organizations as well as national governments seeking to document rumors in a systematic and dynamic fashion.

Managing Misinformation in a Humanitarian Context

ToolsWeb Resource

Internews first developed rumor tracking methodology in 2014 in Liberia, in order to address the deadly Ebola outbreak. Since then, they have implemented rumor tracking as a way to address misinformation during humanitarian crises in numerous countries and contexts, reaching hundreds of thousands of beneficiaries.

Go Viral!

Resource CentersWeb Resource

GO VIRAL! is a 5-minute game that helps protect the public against COVID-19 misinformation.

The players learn about some of the most common strategies used to spread false and misleading information about the virus. Understanding these tricks allows the public to resist them the next time they come across them online.

Overcoming COVID Myths and Fears in Malawi

ArticlePrint

This article describes the effects of a UN-supported system of emergency care centers to care for COVID-19 patients in Malawi, a country where many do not receive proper medical care due to their distance from medical facilities.

Fighting Misinformation in the Time of COVID-19, One Click at a Time

ArticlePrint

To try to control the COVID-19 infodemic, WHO has teamed up with the United Kingdom Government to create and distribute content to combat the spread of misinformation through a series of communication campaigns.

Rooted in Trust: Global Rumor Bulletin

Resource CentersWeb Resource

Internews’ Global Rumour bulletins look at key trends across our focal countries and aim to support humanitarian and health workers, media and other communicators to understand the beliefs, fears and misperceptions behind common rumours about COVID-19 and the impact of the pandemic.

Field Experience Summary: Rumour Management, Nigeria

PrintReports and Studies

To manage COVID-19 rumours and misinformation, ActionAid Nigeria have been running a ‘door to door’ campaign in rural communities. They have a team of 14 people in each community, including nine from their existing community team and five community facilitators.

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