The COVID-19 Communication Network is a reliable site for social and behavior change (SBC) professionals, and other responders in need, to access and share high quality communication materials, tools and resources from global partners to address the COVID-19/Coronavirus pandemic.


June 6, 2023

Rapid Review: COVID-19 Vaccine Rollout Service Delivery and Integration

Reports and Studies

A systematic review of COVID-19 vaccine roll-out experiences and lessons learned is being undertaken by the World Health Organization, MOMENTUM Country and Global Leadership, and COVID GAP to produce learnings for program audiences at all levels. This slide deck is the first in a series of multiple rapid review products, highlighting learning, best practices, and recommendations for one of the eight selected themes.

Digital and Community Influencers Drive COVID-19 Vaccine Uptake in Targeted South African Populations

Reports and StudiesStrategies

Project Last Mile is working with South Africa’s National Department of Health (NDoH) to test influencer-led approaches, which have proven to reach and motivate targeted segments with low vaccine uptake.

Since August 2021, Project Last Mile has worked with the NDoH in South Africa to improve uptake of COVID-19 vaccines.

June 1, 2023

Breakthrough ACTION Ghana Newsletter #1

News and Updates

This newsletter developed by Breakthrough ACTION in collaboration with the Ghana Health Service shares experiences and lessons learned during the COVID-19 pandemic. Articles share how the program was able to improve COVID-19 vaccine acceptance and uptake overall and especially to reach vulnerable communities and address the needs of pregnant women.

May 21, 2023

New online toolkit about audience segmentation for vaccination


Breakthrough ACTION is excited to share a toolkit about audience segmentation for vaccination, as a part of the newly launched SBC Learning Central platform. This course is also available in French.

May 19, 2023

Leveraging community-based HIV services to reach female sex workers with the COVID-19 vaccine in Ruvuma, Tanzania

Reports and Studies

With support from the U.S. Agency for International Development, EpiC is now leveraging its existing HIV service provision structures and personnel such as peer educators, peer navigators, community leadership, peer referrals, KP-friendly health care workers (HCWs), and education and outreach systems to optimize access to COVID-19 vaccines among Female Sex Workers (FSWs) in five of the project’s regions, including Ruvuma.

May 16, 2023

Guidelines for Dialogue: Denialist theories about COVID-19 and vaccines

Clinical/Technical Guidance

This guide presents scientific evidence on COVID-19 that dismantles the main rumors and conspiracy theories that hinder the work of health personnel in extending vaccination among the population. It also provides links to official sites where the above-mentioned data can be consulted.

May 15, 2023

Country experiences with COVID-19 vaccination: Mainstreaming & integration with immunization programme services and PHC

Reports and Studies

Presentation with country examples of good practices and innovation to mainstream/integrate COVID-19 vaccination in the main critical areas of vaccination.

May 10, 2023

Rapid Assessment Report: Perceptions of COVID-19 booster doses and vaccinations for the 5–11-year-old children

Reports and Studies

Breakthrough ACTION conducted a rapid assessment in November 2022, to explore people’s perceptions about the booster doses of COVID-19 vaccines and vaccination for 5-11-year-old children in Bangladesh. The findings from the assessment informed the designing of activities for vaccine communication under CN-18.

May 8, 2023

Primer on Digital Solutions for COVID-19 Vaccination Service Delivery

PresentationReports and Studies

A multi-agency initiative co-led by UNICEF and the World Health Organization, DICE provides coordinated technical assistance to national governments and partners on digital health interventions that address health priorities in the context of the COVID-19 pandemic, as well as post-pandemic health system needs.

May 7, 2023

Vaccine Campaign Impact Measurement Report – Nigeria

Reports and StudiesSBC Campaign

This research report presents results of a study funded by Johnson & Johnson on Breakthrough ACTION’s ongoing national mass media campaign to promote COVID-19 vaccination in Nigeria, entitled “Follow Who Know Road.” The report shows that out of the 26 million people the campaign reached who were unvaccinated, 14 million later received a vaccine dose and 5 million wanted to get one.

May 5, 2023

Guidelines for Dialogue: Talking to the General Public About COVID-19

Clinical/Technical GuidanceReports and Studies

This guide presents a series of recommendations aimed at facilitating the dialogue between health personnel in charge of COVID-19 vaccination and information sessions and the general public. Listening to their concerns and informing them with clarity and simplicity, in a respectful and empathetic atmosphere, are undoubtedly the keys to a dialogue that will allow to continue promoting vaccination among the population.

Guidelines for Dialogue: Vaccination during Pregnancy

Clinical/Technical Guidance

This guide is based on the observation that pregnancy is one of the risk factors for COVID-19 and offers the necessary recommendations to help pregnant women go through this important stage of their lives with the best health guarantees.

May 4, 2023

Case Study: Niger | How the COVID-19 Response Is Strengthening the Cold Chain

Reports and Studies

This case study illustrates how the MOMENTUM Routine Immunization Transformation and Equity project is supporting Niger in strengthening the cold chain not only for the immediate need for the COVID-19 vaccine, but also for long-term immunization support.

April 27, 2023

Leveraging PHC for COVID-19 Vaccination Efforts

Technical Briefs

As people’s first and most trusted point of contact with the health care system, Primary Health Care (PHC) has a vital role to play in vaccination efforts. This document takes global guidance and best practices as a starting point to suggest actionable ways in which PHC can be leveraged for COVID-19 vaccination.

Ensuring COVID-19 Vaccination for People Living with HIV and Key Populations

Clinical/Technical GuidanceTechnical Briefs

This technical guide is intended to support COVID-19 vaccination programs to ensure adequate COVID-19 vaccine coverage among those most vulnerable to and living with HIV.

Leaflet to raise COVID-19 awareness in Niger


Dépliant pour la sensibilisation sur la COVID-19 au Niger.

Ce dépliant a été conçu pour appuyer la Direction des Immunisations du Ministère de la Santé dans le cadre de la sensibilisation sur la COVID-19 au Niger.

April 21, 2023

Niger flipchart that promote barrier measures and equitable COVID vaccination


These flip charts were designed as part of the COVID-19 project in collaboration with the Directorate of Surveillance and Response to Epidemics, of the Ministry of Public Health, Population and Social Affairs of Niger.

They constitute a collection of messages for the promotion of barrier measures and to promote equitable vaccination against COVID-19. They are intended to serve as a reminder to community relays for community awareness (door-to-door visit, small group discussion, etc.) on COVID-19.

April 20, 2023

Considerations for Integrating COVID-19 Vaccination into Immunization Programmes and Primary Health Care for 2022 and beyond

Reports and Studies

This document lays out key programmatic considerations essential for moving from mass campaigns for COVID-19 vaccination to integrating COVID-19 vaccination into immunization programmes, PHC and other relevant health services for 2022 and beyond.

Overview of rumors


Breakthrough ACTION Côte d’Ivoire collected and analyzed 295 rumors related to COVID-19 in general, new beliefs about COVID-19 vaccination, rabies, and other diseases thank to community listening and social listening in order to better manage infodemic.

April 13, 2023

Closing the COVID-19 Vaccine Uptake Gap Among Health Workers in Low- and Middle-Income Countries

PresentationWeb Resources

Health workers are a priority group for COVID-19 vaccination, yet many still have not taken the vaccine, especially in low- and middle-income countries. In countries where overall vaccination rates are still quite low, health workers may also face more barriers to getting vaccinated. Public health programs thus need innovative approaches to support health workers’ acceptance and uptake of the COVID-19 vaccine.

Evaluating expectations from social and behavioral science about COVID-19 and lessons for the next pandemic

Reports and Studies

This review presents a comprehensive assessment of 742 scientific articles on human behavior during COVID-19. Two independent teams evaluated 19 substantive policy recommendations (“claims”) on potentially critical aspects of behaviors during the pandemic drawn from the most widely cited behavioral science papers on COVID-19.


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The COVID-19 Communication Network is teamed closely with The Compass for SBC, a curated collection of social and behavior change (SBC) resources. The collection offers the highest quality “how-to” tools and packages of materials from SBC projects.  Each item in the Compass is vetted to ensure it was developed via a strategic process and had documented success in the field. Further, this site is closely linked with Springboard, an online community of SBC professionals who share experiences, ask/give advice, and enhance their skills.