UNICEF COVID-19 SMS Messages for Community Health Workers

This resource is designed to help COVID-19 community health workers build skills and strengthen their training by receiving tailored SMS messages, including notes and references from existing global COVID-19 specific resources and tools. Resources include those developed by UNICEF and other partners in communication networks dedicated to curating essential, evidence-based messages on the current pandemic for social and behavior change communication practitioners.

Source: UNICEF Messages for COVID-19

    Checklist: How to Create Content About the COVID-19 Vaccine

    Creating content about the COVID-19 vaccines requires a deliberate, well-executed plan. As you begin developing vaccine content at your institution, use our step-by-step checklist to ensure a smooth rollout.

    Anyone can download this free checklist to learn the following:

    • How your content can lower readers’ anxiety and reassure them as they search for vaccine information
    • The most effective ways to reach your unique audience and how to address their concerns
    • Specific questions you’ll need to answer about getting the vaccine at your health system
    • Methods for handling false information on your social channels

    Source: Checklist: How to Create Content About the COVID-19 Vaccine

      Long-Term Care Facility Toolkit: Preparing for COVID-19 Vaccination at Your Facility

      This toolkit provides long-term care facility (LTCF) administrators and clinical leadership with information and resources to help build vaccine confidence among healthcare personnel (HCP) and residents.

      The toolkit emphasizes the critical role played by health professionals in providing trusted information and ensuring high COVID-19 vaccination coverage in their facility.

      Source: Long-Term Care Facility Toolkit: Preparing for COVID-19 Vaccination at Your Facility

        mHero App

        This app was developed during the Ebola crisis to help frontline health workers to keep u to date with the latest data and guidance, as well as keep a check on their own health.

        Lessons learned from the Ebola response pointed to how fast, informative communication to frontline health workers and their immediate, precise case reporting helped tackle the health emergency. mHero was useful in engaging communities, managing rumors, and mitigating public health threats.

        Given mHero’s origin, it is uniquely suited to fulfill communication needs during the COVID-19 pandemic. The mHero platform can be used for myriad government health communications needs, segmenting health workers into specific groups to:

        • Coordinate health promotion strategies and public health emergency responses
        • Train health workers on infection prevention and control and risk communication
        • Test health worker knowledge of COVID-19 responses through mini-quizzes
        • Report suspected COVID-19 cases and other high-priority diseases
        • Relay unanticipated stock-outs of essential commodities such as sterile gloves, masks, and respirators
        • Reveal local health and safety concerns, including mental health and physical risks

        Source: mHero App

          WHO COVID-19 Learning Resources Application

          The WHO mobile learning app focuses on providing frontline health workers with critical, evidence-based information and tools to improve their skills and capabilities related to the pandemic.

          This COVID-19 Digital Response offers up-to-the-minute guidance, training, and virtual workshops to support health workers in caring for patients infected by COVID-19, as well as how they can protect themselves as they do their critical work.

          The app was created in direct response to an online survey of health workers conducted in March and April 2020 that received 20,000 submissions. Key features include learning guidance, learning materials, and tools organized into the following COVID-19 subject matter areas:

          • Case Management: How to care for COVID-19 patients
          • Infection Prevention Control: Protecting health worker and the community
          • Risk Communication and Community Engagement: Communicating effectively with the public
          • Epidemiology: Distribution, characteristics, and determinants of COVID-19
          • Statistics: Updated news and statistics on the COVID-19 pandemic
          • Laboratory: Testing for COVID-19 in humans
          • Health Services and Systems: Strategic planning and coordinated action
          • International Health Regulations: Public health and international spread of disease
          • Research & Development: Working towards a treatment and a vaccine.
          • Operational Support and Logistics
          • Regional Information

          The WHO mobile learning app is a convenient tool for accessing WHO’s rapidly expanding and evolving training materials and guidance, along with opportunities to participate in virtual classrooms and other live training in six global languages: Arabic, Chinese, English, French, Russian, and Spanish.

          Source: WHO COVID-19 Learning Resources Application