Building Trust and Empathy for Healthcare Workers: Lessons Learned Videos
Breakthrough ACTION-Nigeria built the capacity of healthcare service providers in Nigeria using the “Building Trust and Empathy Around COVID-19: A Client-Centred Communication Approach”, which promotes positive client-provider interactions that ensure healthcare workers have the tools and capacity to address vaccine hesitancy (among themselves and with their clients) and encourage COVID-19 prevention, testing, and vaccination, and take care of themselves in high-stress situations such as the one COVID-19 presented.
The following are testimonials on lessons learned.
- Video 1: Chinyere Christiana Eneje, a Nurse in Ebonyi State
- Video 2: Rebecca Gabriel, a Nursing Officer in Nigeria’s Federal Capital Territory
- Video 3: Professor Thecla Ezeonu, a Hospital Director in Ebonyi State
- Video 4: Dr. Wilfred Sanni, a Medical Director in Nigeria’s Federal Capital Territory
- Video 5: Dr. Oke Emmanuel Oluleke, a Head of Clinical Services
- Ramatu Ada Ochekliye
- ramatu@ba-nigeria.org
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