Building Trust and Empathy for Healthcare Workers: Lessons Learned Videos

Breakthrough ACTION-Nigeria built the capacity of healthcare service providers in Nigeria using the “Building Trust and Empathy Around COVID-19: A Client-Centred Communication Approach”, which promotes positive client-provider interactions that ensure healthcare workers have the tools and capacity to address vaccine hesitancy (among themselves and with their clients) and encourage COVID-19 prevention, testing, and vaccination, and take care of themselves in high-stress situations such as the one COVID-19 presented.

The following are testimonials on lessons learned.

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COVID-19 Vaccine Testimonial: Pregnant Woman/Teacher

This video features a lactating mother, who is also a teacher, sharing her testimony to promote the safety of the COVID-19 vaccine and build trust and confidence for enhanced vaccine uptake among pregnant women, and breastfeeding mothers.

Source: COVID-19 Vaccine Testimonial- Pregnant Woman/Teacher

Views 1100

Testimonials from community leaders on the awareness activities against COVID-19 carried out by Breakthrough ACTION Mali

Under funding from USAID Mali, Breakthrough ACTION Mali conducted advocacy and mobilization, awareness-raising and community engagement activities for several months in the capital of Bamako but also in the regions. These activities have been proven by the various testimonies of government, community and religious leaders.

Source: Testimonials from community leaders on the awareness activities against COVID-19 carried out by Breakthrough ACTION Mali

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Improving Mental Health Services in Bangladesh Through the Mental Health Gap Action Plan

In Bangladesh, mental health challenges remain unmet due to a lack of awareness, a shortage of mental health professionals and various facilities. To address the widening gap between mental health needs and the availability of mental health care professionals, Dr. Helal Uddin Ahmed, Assistant Professor of Child Adolescent and Family Psychiatry, National Institute of Mental Health worked with Breakthrough ACTION to develop a standard operating procedure for mental health and psychological support call centers. In March 2022, in consultation with the Non-Communicable Disease Control and the National Institute of Mental Health, Breakthrough ACTION organized training sessions on the mental health gap action program and the standard operating procedure, to equip doctors and counselors with mental health counseling, screening, and management skills, ensuring improved quality of mental health services that are affordable and accessible to people.

Source: Improving Mental Health Services in Bangladesh Through the Mental Health Gap Action Plan

    Views 595

    Ghana: Health worker on the COVID-19 pandemic’s frontline

    In 2021, as the COVID-19 pandemic spread around the world, healthcare workers worldwide mobilized to treat patients, often putting their own safety at risk. Scholastica Gladys Dery is a nurse at the Greater Accra Regional Hospital in Ghana. With over 25 years’ experience in public health, Scholastica was on the frontlines of the COVID-19 pandemic response. Despite being infected by the virus during the first wave, Scholastica recovered and returned to work to continue saving lives.

    Source: Ghana: Health worker on the COVID-19 pandemic’s frontline

      Views 955

      La Voz de los Religiosos Guatemala March-April 2022

      The La Voz de los Religiosos campaign in Guatemala aired March through April 2022. The campaign aired six testimonials from prominent religious leaders promoting COVID-19 Vaccination. Testimonials aired on national TV and Radio and were also disseminated on Social Media.

      Source: La Voz de los Religiosos Guatemala March-April 2022

        Views 1751

        EU COVAX Response

        Since the onset of the pandemic in Ethiopia, the SNNP region was one of the recipients of UNICEF’s response in terms of finance, logistics, and technical support both at the regional health bureau and woreda levels. This was made possible through the funding of The EU Humanitarian Aid fund for UNICEF to reach the vaccine-eligible population residing in the most vulnerable communities across Ethiopia with COVID-19 vaccines and transmit key messages on COVID-19 prevention.

        Source: EU COVAX Response

          Views 684

          How Athishree coped with COVID-19

          Athishree was scared, hesitant to even talk to her friends when she first tested positive for #coronavirus.

          While in quarantine, she taught herself the importance of opening up about her experiences.

          Source: How Athishree coped with COVID-19

            Views 556

            COVID-19 Campaign for Health Care Workers in Nigeria

            On this website, you’ll find creative content to use in COVID-19 vaccine campaigns for healthcare workers. From testimonials to memes and comic-strip illustrations, there are many content types and styles to work with.

            We hope you’ll enjoy using this content.

            Source: COVID-19 Campaign for Health Care Workers in Nigeria

              Views 1500