Information Delivered by a Chatbot Has a Positive Impact on COVID-19 Vaccines Attitudes and Intentions

The American Psychological Association introduced and tested on 701 French participants a novel messaging strategy: A chatbot that answers people’s questions about COVID-19 vaccines. We find that interacting with this chatbot for a few minutes significantly increases people’s intentions to get vaccinated (ß = 0.12) and has a positive impact on their attitudes toward COVID-19 vaccination (ß = 0.23).

Source: Information Delivered by a Chatbot Has a Positive Impact on COVID-19 Vaccines Attitudes and Intentions

Johns Hopkins Center for Communication Programs

This website is made possible by the generous support of the American people through the United States Agency for International Development (USAID) under the Breakthrough ACTION Cooperative Agreement #AID-OAA-A-17-00017. Breakthrough ACTION is based at Johns Hopkins Center for Communication Programs (CCP).The contents of this website are the sole responsibility of Breakthrough ACTION and do not necessarily reflect the views of USAID, the United States Government, or Johns Hopkins University.

STAY UPDATED