Vector graphic image of a call center

SOP for Mental Health and Psychosocial Support Call Center

The Standard Operating Procedure (SOP) has been developed by Breakthrough ACTION to ensure a standardized service mechanism/protocol for the service providers at the Mental Health & Psychosocial Support (MHPSS) helplines, call centers, and telepsychology centers throughout the country.

Source: SOP for Mental Health and Psychosocial Support Call Center

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