Behavioral Design for COVID-19 Response

This brief offers examples which demonstrate the emerging need for expertise in designing government services for chronic scarcity as society adapts to a new way of life in light of COVID-19.

Government agencies serving their residents during the COVID-19 pandemic have a number of tools at their disposal: public funding, talented and committed staff, connections to goods and services from local organizations, and valuable know-how. This brief offers three recommendations to deal with the situation.

Source: Behavioral Design for COVID-19 Response

Johns Hopkins Center for Communication Programs

This website is made possible by the generous support of the American people through the United States Agency for International Development (USAID) under the Breakthrough ACTION Cooperative Agreement #AID-OAA-A-17-00017. Breakthrough ACTION is based at Johns Hopkins Center for Communication Programs (CCP).The contents of this website are the sole responsibility of Breakthrough ACTION and do not necessarily reflect the views of USAID, the United States Government, or Johns Hopkins University.

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