Behavioral Design for COVID-19 Response

This brief offers examples which demonstrate the emerging need for expertise in designing government services for chronic scarcity as society adapts to a new way of life in light of COVID-19.

Government agencies serving their residents during the COVID-19 pandemic have a number of tools at their disposal: public funding, talented and committed staff, connections to goods and services from local organizations, and valuable know-how. This brief offers three recommendations to deal with the situation.

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    The Behavioral Side of COVID-19

    We know that our contribution to weathering this crisis (along with staying home and washing our hands) is in using behavioral science to create innovation. We will continue to look to health experts and public officials for further guidelines–and amplify their message–as we monitor the COVID-19 pandemic and adapt to a rapidly-evolving world.

    The decisions and actions people take around the world over the coming weeks and months truly have the power to change lives, and that’s where evidence-based behavioral design comes in.

    Source: The Behavioral Side of COVID-19

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