This Guide aims to help orient people supporting the COVID-19 response to integrate psychosocial support skills into their daily work, thereby making a difference to the well-being of people they come into contact with during the pandemic. More specifically, the Guide is intended for health and social workers; emergency responders; people working in food stores, public transport, funeral parlours and pharmacies; employers and managers; and people who are providing support to vulnerable family members or members of their community.
The illustrated chapters provide practical advice for taking care of one’s own mental well-being, communicating with empathy, and helping people suffering from stress or severe distress. Case studies and tips to remember are included throughout.
- Tyler Best