Building Trust and Empathy Around COVID-19: A Client-Centred Communication Approach

A participant’s booklet used to train facility-based healthcare workers on Building Trust and Empathy Around COVID-19.

Source: Building Trust and Empathy Around COVID-19: A Client-Centred Communication Approach

    Views 924

    Guidelines for Health Care Workers on COVID-19

    The following steps help healthcare workers protect themselves, their clients, and other people they contact.

    Source: Guidelines for Health Care Workers on COVID-19

      Views 475

      Factitious

      This is an interactive game from American University that helps you learn how to spot COVID-19 misinformation and disinformation. The game displays various news articles, social media posts, etc. and you will then determine if it is a trustworthy source or false/misleading.

      Source: Factitious

        Views 606

        How to Talk About COVID-19 Vaccinations: Building Trust in Vaccination, A Guide, 2021

        In How to talk about COVID-19 Vaccinations: Building trust in vaccinations, the organization provides eight evidence-based communications techniques and tools.

        Source: How to Talk About COVID-19 Vaccinations: Building Trust in Vaccination, A Guide, 2021

          Views 631

          Basic Psychosocial Skills: Training for COVID-19 Responders

          This is a new free online course on Basic Psychosocial Skills has been made available by the WHO CC UTS. The Basic Psychosocial Skills online Training is a FREE program for those affected by the pandemic designed to build resilience and mental health wellbeing for first responders and frontline health staff.

          Source: Basic Psychosocial Skills: Training for COVID-19 Responders

            Views 553

            Digitized COVID-19 Training for Health Workers

            In response to the COVID-19 pandemic UNICEF, with the help of funding from Johnson & Johnson, US Centers of Disease Control and the Office of US Foreign Disaster Assistance (OFDA), has sourced and digitzed a health worker training content library that can be deployed on a variety of digital channels, including SMS, Social Media Messaging Apps (i.e., WhatsApp, Facebook Messenger, Viber, Telegram), and other app-based learning management systems.

            This resource will equip frontline health workers with the knowledge and skills needed to continue to provide preventative and promotive community services, to conduct risk communication and community engagement, and to support community-based surveillance. Health workers on the ground are supported with accurate and digestible messaging that they can readily deploy in their communities.

            Source: Digitized COVID-19 Training for Health Workers

              Views 668

              COVID-19 Digital Classroom Courses

              The COVID-19 course series is part of the COVID-19 Digital Classroom initiative. These courses are primarily designed for community-based health workers who practice in low- and middle-income countries. It covers a range of topics on COVID-19, including basic information on the virus and how to mitigate its public health effects. The course is designed to synthesize the most important, high-level information on COVID-19 from a variety of well-respected resources in a practical way. Many of the resources are cited for your reference and include documents and guidelines from the World Health Organization, The Centers for Disease Control and Prevention, Johns Hopkins Bloomberg School of Public Health, the UN, and many other reliable sources. While community-based health workers are the primary audience for this course series, the topics covered are relevant for everyone involved in responding to this pandemic worldwide.

              It is important to note that while these courses provide a generalized overview of COVID-19 and information on how to contain the spread of the disease, they cannot account for everything, especially as we are still learning day-to-day about the virus and its impact on our health and society. Therefore, please use this course as a guide, and continue to familiarize yourself with your context, including your country’s public health guidelines, in order to best customize the content we cover here for you and your community’s specific needs.

              Source: COVID-19 Digital Classroom Courses

                Views 466