COVID-19 Global Risk Communication and Community Engagement Strategy

There is an unprecedented need to elevate the role risk communication and community engagement (RCCE) plays in breaking the chains of transmission and mitigating the impact of the COVID-19 pandemic.

Until biomedical tools such as vaccines or treatments are developed and widely available, people’s behaviour and their willingness to follow public health and social measures remain the most powerful tools to stop the spread of the virus.

The COVID-19 Global Risk Communication and Community Engagement Strategy, December 2020 – May 2021 provides an important update for member states and supporting partners. The updated strategy is underpinned by a socio-behavioral trends analysis and builds on the learnings from the response to-date. The shift presented in the document is towards the community engagement and participatory approaches that have been proven to help control and eliminate outbreaks in the past.

The overarching goal of the strategy: That people-centred and community-led approaches are championed widely – resulting in increased trust and social cohesion, and ultimately a reduction in the negative impacts of COVID-19.

Source: COVID-19 Global Risk Communication and Community Engagement Strategy

    Practical Guidance for Risk Communication and Community Engagement (RCCE) for Refugees, Internally Displaced Persons (IDPs), Migrants, and Host Communities Particularly Vulnerable to COVID-19 Pandemic

    This practical guidance is designed to assist program specialists to implement COVID-19 RCCE activities for and with refugees, IDPs, migrants and host communities vulnerable to the pandemic.

    The guidance highlights key challenges and barriers faced by these people in accessing COVID19 health-related information and presents key considerations and recommendations
    for planning and implementing RCCE activities. The document can be adapted to countries’ specific context and aligned with national response plans for COVID-19 and national RCCE plans.

    Source: Practical Guidance for Risk Communication and Community Engagement (RCCE) for Refugees, Internally Displaced Persons (IDPs), Migrants, and Host Communities Particularly Vulnerable to COVID-19 Pandemic

      How Best to Protect Yourself from the Coronavirus

      This poster, produced by UNICEF and ICRF, provides basic information in an attractive and child-friendly layout, about handwashing, wearing a mask, physical distancing, and what to do if you don’t feel well.

      Source: How Best to Protect Yourself from the Coronavirus

        Community-based Health Care, including Outreach and Campaigns,in the Context of the COVID-19 Pandemic

        Community-based health care is an essential part of primary care at all times; in the context of the COVID-19 pandemic, the distinct capacity of trusted community members for social engagement and delivering care where it is needed is ever more critical. This joint WHO, UNICEF and IFRC guidance addresses the role of community-based health care in the pandemic context. It includes practical recommendations for decision makers to help keep communities and health workers safe, to sustain essential services at the community level, and to ensure an effective response to COVID-19. Using this comprehensive and coordinated approach will help countries strengthen the resilience of community-based health services throughout the pandemic, into early recovery and beyond.

        Source: Community-based Health Care, including Outreach and Campaigns,in the Context of the COVID-19 Pandemic

          Community-Based Health and First Aid COVID-19 Manuals

          Community-Based Health and First Aid (eCBHFA) volunteers are a community’s first line of defense in the midst of the global COVID-19 epidemic.  This guidance is for active eCBHFA volunteers working with vulnerable groups at the community level to help keep people safe, informed and at ease as the pandemic progresses.

          Source: Community-Based Health and First Aid COVID-19 Manuals

            Guidance for National Societies on Safe and Remote Risk Communication and Community Engagement during COVID-19

            This guidance note provides clear recommendations to national societies on how volunteers can carry out face-to-face social mobilization safely, how to advocate for continued access to communities with governments in the face of movement restrictions and options for remote risk communication and community engagement (RCCE), when face to face access is no longer an option.

            Source: Guidance for National Societies on Safe and Remote Risk Communication and Community Engagement during COVID-19

              COVID-19: Keeping Young People Healthy

              This page offers practical guides for adolescents and young people, parents and caregivers, healthcare providers and implementing partners to keep young people healthy during the global COVID-19 pandemic.

              Source: COVID-19: Keeping Young People Healthy

                How Your Community can Prevent the Spread of COVID-19

                This document suggests key actions on how your community can stay safe and slow down the spread of COVID-19, particularly for contexts where you might have been asked by your local authorities to maintain physical distance or stay home.

                The advice is to localize and implement three basic steps:

                1.  Learn
                2.  Act
                3.  Help

                Source: How Your Community can Prevent the Spread of COVID-19

                COVID-19 Key Tips and Discussion Points

                This guide was created to help community workers, volunteers and community networks to provide timely and actionable health information, so that people know how to protect themselves and stay healthy.

                It offers three steps:

                Step 1: How to Engage – Simple tips for interacting with communities
                Step 2: Ask the right questions – Key guidance for community discussions, including addressing stigma and xenophobia
                Step 3: What to say – Essential knowledge to share with communities and Frequently Asked Questions that can guide a discussion

                  Social Stigma Associated with COVID-19

                  This guide was designed for government and media organizations to educate them about the problems of social stigma associated with COVID-19.

                  It includes “do’s and don’ts” regarding language when speaking about the virus, suggested wording, and reasons for stigma during the COVID-19 crisis.

                   

                  Source: Social Stigma Associated with COVID-19