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1

Interpersonal Communication and Counseling: Improving Dialogue About COVID-19 Vaccination and Other Sensitive Topics

The rollout of the COVID-19 vaccine has highlighted the need for improved interpersonal counseling and communication (IPCC). Mis- and disinformation has muddled COVID-19 messaging, meaning that health providers have to […]

2

Building Trust and Empathy Around COVID-19: A Client-Centred Communication Approach

A participant’s booklet used to train facility-based healthcare workers on Building Trust and Empathy Around COVID-19.

9

Basic Psychosocial Skills: Training for COVID-19 Responders

This is a new free online course on Basic Psychosocial Skills has been made available by the WHO CC UTS. The Basic Psychosocial Skills online Training is a FREE program for those affected by the pandemic designed to build resilience and mental health wellbeing for first responders and frontline health staff.

10

Digitized COVID-19 Training for Health Workers

In response to the COVID-19 pandemic UNICEF, with the help of funding from Johnson & Johnson, US Centers of Disease Control and the Office of US Foreign Disaster Assistance (OFDA), has sourced and digitzed a health worker training content library that can be deployed on a variety of digital channels, including SMS, Social Media Messaging Apps (i.e., WhatsApp, Facebook Messenger, Viber, Telegram), and other app-based learning management systems.

This resource will equip frontline health workers with the knowledge and skills needed to continue to provide preventative and promotive community services, to conduct risk communication and community engagement, and to support community-based surveillance. Health workers on the ground are supported with accurate and digestible messaging that they can readily deploy in their communities.