COVID-19 Crisis Comms Triage Kit

The Communications Network created this site to share and crowdsource best practices, resources, and examples of effective crisis communication from foundations and nonprofits covering the pandemic.

Users are encouraged to add their own information about upcoming events, seminars, webinars, and resources.

Source: COVID-19 Crisis Comms Triage Kit

    Views 985

    COVID-19 and Family Planning Resource Center

    The COVID-19 pandemic has had and will continue to have a profound impact on the lives of people across the globe, as well as health and social systems, and national economies. This upheaval will also have a profound impact on access to family planning information and services, as well as sexual and reproductive health more broadly.

    Despite this disruption, the need for family planning will not change. For women, family planning is critical, basic health care. As health systems shift to prevent and treat people with COVID-19, it is essential they also protect access to family planning services. Throughout the crisis, Family Planning 2020 will work with country and global partners to ensure family planning remains an essential element of the global health agenda.

    As countries determine how to deliver essential health services in the face of a global pandemic, FP2020 has created this platform to ensure key information from global experts about access to family planning during this crisis is getting into the hands of the decisionmakers and program implementers who need it. Likewise, we will be sharing experiences of our country partners and the lessons they are learning, including how the virus is having an impact on their work and the strategies they are using to continue service delivery.

    Source: COVID-19 and Family Planning Resource Center

      Views 773

      COVID-19 Toolbox

      This toolbox offers resources on general guidance for COVID-19, as well as specific guidance for clinical aspects, public health, communication, and guidance for clinical aspects, public health, communication, and guidance for different audiences.

      Source: COVID-19 Toolbox

        Views 792

        Infant and Young Child Feeding Recommendations When COVID-19 is Suspected or Confirmed

        Infant and young child feeding (IYCF) counselling in the context of COVID-19 remains a critical nutrition intervention for the protection and support of pregnant women, caregivers, and their young children. WHO and UNICEF advise caregivers and families with suspected or confirmed COVID-19 to continue the recommended IYCF practices with the necessary hygiene precautions. It is therefore vital to ensure that communities and families around the world adopt these recommendations to help prevent the spread of the virus and care for those who are infected.

        UNICEF and USAID Advancing Nutrition, with the support of the Infant Feeding in Emergencies (IFE) Core Group represented by Save the Children and Safely Fed Canada, have developed a counselling package, Infant and Young Child Feeding Recommendations when COVID-19 is Suspected or Confirmed. The set includes 10 Counselling Cards and a Recommended Practices Booklet. These materials reflect the global recommendations from WHO and UNICEF (March 2020) on IYCF in the context of COVID-19 and may be periodically updated to reflect new or emerging evidence. The package provides both easy-to-understand recommended practices for counselors and user-friendly graphics that can be used with low-literacy communities in different contexts.

        Source: Infant and Young Child Feeding Recommendations When COVID-19 is Suspected or Confirmed

          Views 718

          COVID-19 Message Library

          This message library, provided by WHO, is intended to be locally adapted and delivered to the general public in countries around the world via SMS or voice message.

          Users are encouraged to localize and translate the messages below as necessary. WHO and ITU have called on all telecommunications companies worldwide to support the delivery of these messages and unleash the power of communication technology to save lives from COVID-19.

          Source: COVID-19 Message Library

            Views 499

            How to Develop a Communication Strategy (JHU CCP)

            A communication strategy is the critical piece bridging the situation analysis and the implementation of a social and behavior change communication (SBCC) program. It is a written plan that details how an SBCC program will reach its vision, given the current situation. Effective communication strategies use a systematic process and behavioral theory to design and implement communication activities that encourage sustainable social and behavior change.

            Most communication strategies include the following elements:

            • Brief summary of the situation analysis
            • Audience segmentation
            • Program theory to inform strategy development
            • Communication objectives
            • Approaches for achieving objectives
            • Positioning for the desired change
            • Benefits and messages to encourage desired change
            • Communication channels to disseminate messages
            • Implementation plan
            • Monitoring and evaluation plan
            • Budgets

            Source: How to Develop a Communication Strategy (JHU CCP)

              Views 819